Responsible Gaming

The New Zealand online casinos that we recommend here are all reputable brands who take the issue of responsible gambling seriously, and they have clear and accessible policies in place regarding this, as well as underage gambling. This is of course of benefit to us, the players, but it’s also important for the integrity and viability of the industry as a whole.

On this page, we not only describe the procedures a responsible and reputable online casino should have in place with regard to its responsible gambling policy, but also what players themselves can do in order to take steps if they think they might have a problem.

Safe and secure online casinos

The casinos that we list are all licensed to operate by the gaming authority of the country/jurisdiction from which they operate. In addition, you will find that most are also regulated by another authority, such as the UK Gambling Commission, and in order to meet the licensing requirements of these bodies, casinos must have clear, transparent and accessible policies in place regarding problem gambling and under-age gambling.

Below is a list of fully licensed and regulated online casinos that we recommend:

100% up to $1000
100% up to $400
100% up to $100
100% up to $750
100% up to $1000

5 tips on gambling responsibly

The most important element of any approach to responsible gambling is to ensure that you never put yourself in a position where you could lose more money than you can afford. However, in order to do this, you need to have a planned approach to managing your bankroll, make sure that you’re playing for stakes that you can realistically manage, and that you understand the odds and bet types in any game you play.

1. Set targets and limits

When it comes to bankroll management, setting yourself targets and limits is crucial. Some players do this for each gaming session, others by the day or week, but what is essential to doing this successfully is to stick with the plan you create. For instance, you might try to limit any playing session to a set length of time, or establish a target whereby if you manage to increase your bankroll by 20%-30% in a gaming session, you stop playing.

At the same time, you should also set loss limits (either as a percentage of your bankroll or a cash amount), and if you reach this limit, walk away. The biggest trap that many fall into is in chasing their losses, so having the discipline to stop playing when you hit your loss limits is vital.

2. Play for the right stakes

Playing for an appropriate and manageable stake size is also a central part of gambling responsibly. It’s important to understand how quickly your bankroll can shrink if you make bets of a size that you can’t afford to sustain, and so knowing the mechanics of the games you play is essential.

A useful tip on bankroll management for online pokies players is to select a coin size that allows you to bet the maximum number of coins and paylines, but where a single spin does not cost you more than 1% of your gaming session loss limit. For blackjack players, you need to know that when you play blackjack online, you can expect to play roughly 150 hands per hour. With a House Edge of around 1% on most versions of the game, that means that if you were playing for $2 hand, you could expect to lose $30 every hour. These figures should be used as the basis for deciding the right stake size in accordance with your targets and loss limits.

3. Understand the odds

Knowing the odds and value of any wager you make is also an important part of taking a responsible approach to gambling. Take the time to read up on important factors like the RTP on a pokies game, or the House Edge in different table games, so that you know which online casino games give you the best — and the worst — odds.

Of course, no matter how well you know a game, it won’t affect the outcome of a spin or influence which card comes next, but it does mean that you won’t be making bets that don’t offer you value, and you can manage your wagers more effectively because you better understand the odds.

4. Take advantage of the casino’s services

Most online casinos will help you to manage your losses by working with you to set limits, if you think this would be helpful. For instance, most will allow you to set daily/weekly/monthly deposit and loss limits so that you’re better able to manage your gaming spend, and they will also help you to self-exclude for set periods of time, during which you are not able to log into your account. Some sites now also have alerts, so that if you hit a limit (e.g., in terms of playing time, losses incurred, etc.) you get a reminder that lets you know you’ve reached the end of line.

If you feel that you need this additional assistance to set and maintain limits for yourself, either in terms of time spent playing, deposits made or losses incurred, then you should certainly take advantage of the services that your casino provides.

5. Seek expert advice

There are a number of agencies in New Zealand dedicated to helping problem gamblers, or those who are having difficulty in gambling responsibly.

  • Problem Gambling Foundation of New Zealand
  • Gambling Helpline New Zealand
  • Salvation Army Oasis Centre


Responsible gambling at online casinos

Another element to gambling responsibly and safely involves choosing a safe online casino at which to play. For those wanting to ensure that you are playing at a reputable site, there are a number of factors you should look at.

As above, the casinos that we recommend are all licensed by the gaming authority of the country from which they operate, and these licenses should be easily accessible and able to be viewed on their sites. Likewise, most of the sites are also regulated by the UK Gambling Commission, and this documentation should be available to view as well.

Similarly, we only list sites that are independently tested and audited by a reputable, independent testing agency, such as eCogra, IGL or TST. As part of this process, the random number generators (RNGs) of games are checked and verified as to whether they are being operated fairly, while the RTP of games is also assessed. These documents, which are updated monthly, should also be available and easy accessible on the casino website.

The other important step you can take when choosing an online casino is to only play at sites whose games are produced by recognised and reputable software developers. Our recommended online casinos only offer games by the leading international producers, like Microgaming, NetEnt and Playtech, and this is important to be sure of the integrity of the games, the randomness of the RNGs, as well as the security and virus-free nature of the software.

Avoiding rogue online casinos

There are, unfortunately, some rogue casinos out there, but there are ways in which you can spot these and keep yourself safe when playing online:

  • no contact details for customer support
  • limited functionality on the site
  • very basic site design
  • no games by reputable software developers
  • T&Cs not clear about withdrawal times, or ID verification required
  • no privacy policy or responsible gambling policy
  • no third-party testing agency documentation
  • no authorisation from recognised gaming authority

You can find out more about blacklisted and rogue online casinos here.

Preventing under 18 gaming

Players under the age of 18 are not permitted to play at any of our recommended online casinos. This is why operators require quite detailed ID verification information from you when you make your first withdrawal request — they want to be sure that you are who you say you are and that you are over the age of 18.

In addition, many of the casinos that we list provide links to sites where parents can download filters that prevent children and the under 18s from accessing online gaming sites.